| QUALITY
CERTIFICATE
We, the company ATLANTIS MEDITERRANEO, hereby guarantee and
certify that the products sold by us are manufactured according
to the SREN 45014 standards and that they correspond to the
norms imposed by the equipment manufacturers, and if used
in a identical way (including operation of the equipment within
specifications) the overall performance of quality and quantity
of the copy is identical with the one obtained by the products
named original.
The products are manufactured under stringent quality control
and reliability standards, assuring performance that equals
that of the original equipment manufacturer.
The products that we sell are not waste, toxic and are not
harmful to health or to the environment if they are deposited,
maintained and used according to their destination.
The products are tested for quality and durability before
shipping.
WARRANTY CERTIFICATE
In the case in which the client is not satisfied with the
product performances and returns the merchandise within 6
months after receiving it, in good conditions and without
supplementary costs, financial compensation of the respective
amount is accepted; if the performance guarantees, as mentioned
above, do not correspond to the standard performances of the
equipment manufacturer.
The goods may only be returned upon receipt of the written
approval from Atlantis Mediterraneo.
Requests to return defective products to Atlantis Mediterraneo
can be placed at Atlantis Mediterraneo either by phone, fax
or E-mail. The request shall include a brief description of
the observed defaults, test copies, information regarding
toner type/article number, the lot-number of the affected
toner cartridges and the copier model where the failure occurred.
Products returned to Atlantis Mediterraneo are subject of
an incoming inspection. In case of non-defective products
where repackaging is required, the buyer will be charged for
the cost of workmanship and packaging material. The remaining
net amount will be credited within 60 days from the date the
goods arrived.
Atlantis Mediterraneo is not responsible for any damages resulting
from improper storage or from customer misuse.
No other warranties expressed or implied are covered by this
warranty including consequential or related damages such as
machine lost time.
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